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Frequently Asked Questions

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Answers for Stamp Buyers

The ten questions below cover what distributors, wholesalers and private-label buyers ask us most — MOQ, samples, customization, materials, lead time and shipping. For anything else, send us a message — we reply within 8–12 working hours.

FAQ

Frequently Asked Questions

What is your MOQ?

100 pcs per model for standard self-inking stamps, and 100 sheets for laser rubber. If you need a mixed-model trial order, tell us the combination — we are flexible for new buyers.

Do you provide samples?

Yes. Standard-model samples ship within 2 working days. Custom-logo samples are available for OEM projects after the layout proof is confirmed.

Can I customize the logo?

Yes — send your artwork and we return a free layout proof within 24 hours. Logo printing is available on all models. Details: OEM service.

Can I customize the shell color?

Yes. Standard colors ship from stock, and we match Pantone colors on volume orders. See custom color options.

Can you make private-label packaging?

Yes — your brand, SKU and barcode on boxes, packs and export cartons, from retail boxes to bulk packs. Full scope: packaging options.

What materials do you use?

Stamp bodies are moulded with Taiwan CHIMEI ABS; dies are engraved from 2.3 mm low-odor laser rubber; all self-inking models use replaceable ink pads.

How long is production?

Samples ship in 2 working days. Standard orders run 3–5 working days; large or fully customized orders take 7–14 days. We confirm the exact schedule with your quote.

Do you ship worldwide?

Yes — we export to 40+ countries by courier, air freight and sea freight under EXW or FOB terms. DDP is available for some destinations — ask with your destination port.

Can you make new moulds?

Yes. Custom mould development is part of our ODM service for volume projects — send your target size and structure and we will quote the tooling.

Do you supply replacement ink pads?

Yes — replacement pads (PAD-R / PAD-U) and 30 ml refill ink (INK-30) are standard stock items. See pads and consumables.

Didn’t Find Your Answer?

Send your question with your product requirement — we reply within 8–12 working hours.

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